Reputation Management

Google Business, Yelp & Facebook

Reputation management on Google Business, Yelp and Facebook

Overview

Before a homeowner lets anyone into their house, they read the reviews. Your star rating and what people say about you on Google, Yelp and Facebook often decide whether you get the call or your competitor does.

We help you build and protect a reputation that matches the quality of your work: more reviews from happy customers, professional responses to every review, and complete, up-to-date profiles that help you show up in local search and on Google Maps.

What’s Included

  • Google Business Profile setup, optimization and regular posts
  • Yelp and Facebook page setup and clean-up
  • Automated review requests by text and email after each job
  • Review monitoring with professional responses on your behalf
  • A plan for handling negative reviews quickly and calmly
  • Consistent business details across online directories

Turn Happy Customers Into Your Best Marketing

Most satisfied customers are happy to leave a review; they just need a nudge at the right moment. We automate that nudge with a friendly text or email after each job, so your best work keeps working for you long after you leave the driveway.

We guarantee to deliver professional quality solutions, transparency and fast results!
2024 Consumer Choice Award, Business Excellence

Frequently Asked Questions

  • Can you remove bad reviews?
    We can’t delete honest reviews, but we can help you respond professionally, flag reviews that break platform rules, and outweigh the occasional bad one with a steady flow of positive reviews.
  • Which review sites matter most?
    For home service businesses on Vancouver Island, Google Business is usually the most important, followed by Facebook and Yelp. We’ll look at where your customers are searching.
  • Will review requests annoy my customers?
    No. Requests are short, friendly and sent once at the right time, with one simple link to leave a review.
Ready for a Wave of New Clients?

Tell us about your business and we’ll map out a plan to keep your calendar full. No pressure, no jargon, just a straight conversation.